SmartlyQ

SmartlyQ

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SmartlyQ

Automations · Event-driven journeys

You set the journey. It runs the follow-up.

A contact signs up, a form comes in, a tag gets added - and a visual multi-branch journey takes over: emails, tags, waits, webhooks and notifications, with every run logged step by step.

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smartlyq · automations
$ automation run "welcome-journey" --trigger contact.created
→ branch: source = webinar
✓ email sent: welcome-1
⏲ waiting 2 days...
✓ tag added: nurture
run #1,204 complete
$

Event-driven journeys inside your platform

Visual builderMulti-branch journeysWaits & schedulesEmails & tagsWebhooksRun history

The follow-up gap

Every lead you forget to follow up is revenue you already paid for.

The form worked. The ad worked. Then the follow-up depended on a human remembering - and that's where deals go to die.

Leads go cold while you sleep

A contact who signs up at 11pm expects a reply by 11:01. Manual follow-up means they hear from you tomorrow - or never.

People fall through the cracks

Sticky notes, reminders and 'I'll email them Monday' don't scale. Past a handful of leads, someone always gets missed.

Or worse - they get it twice

Without per-contact state, the same person gets the same welcome email again. Nothing says 'automated' like a duplicate.

You can't see what actually ran

Glue tools fail silently. A step errors, a wait never resumes, and you only find out when a customer asks why nothing arrived.

The canvas

Draw the journey once. It runs forever.

A visual builder for multi-branch journeys - triggers, conditions, waits and actions - with every run logged as it happens.

welcome-journey

active
Trigger: contact created
If source = webinar
yesno
Send welcome-1 · wait 2d
Add tag: nurture
Runs today
0

every step logged · history kept 30 days

run history
run #1,204 · contact.created→ branch: source = webinar✓ email sent: welcome-1⏲ waiting 2 days✓ tag added: nurturerun #1,203 · form.submitted✓ webhook delivered

The toolkit

Every piece of a journey, ready to drag in

Triggers start it, branches steer it, actions do the work - and the run log proves it all happened.

Triggers

Contact created, form submitted, tag added, schedules & more.

Branches & conditions

Split the journey on any condition - each contact takes their path.

Waits & schedules

Delay steps for hours or days - runs resume by themselves.

Actions

Emails, tags, field updates, webhooks & internal notifications.

Run history

Per-step status for every run, kept for 30 days.

Per-contact state

Journeys remember each contact - nobody gets a step twice.

How it works

From trigger to journey in 3 steps

01

Pick a trigger

Contact created, form submitted, tag added, a schedule and more - any event in your platform can start a journey.

02

Draw the journey

Branch on conditions, add wait steps, then drop in actions: send emails, add or remove tags, update fields, fire webhooks, notify your team.

03

Watch it run

Every run is logged with per-step status. Long waits resume automatically, and per-contact state makes sure nobody repeats a step.

The smarter way

Manual vs glue tools vs SmartlyQ

Doing it manually

  • Speed of follow-upWhenever someone remembers
  • What it connectsYour memory and a spreadsheet
  • Branching logicLives in your head
  • When something failsNobody notices
  • Duplicate protectionNone - repeats happen

Generic automation glue

  • Speed of follow-upFast, per-task fees add up
  • What it connectsApps duct-taped over APIs
  • Branching logicBolted-on and brittle
  • When something failsSilent failures, no context
  • Duplicate protectionYou build it yourself

SmartlyQ Automations

Best value
  • Speed of follow-upInstant, on the event itself
  • What it connectsYour CRM, emails, tags & webhooks natively
  • Branching logicVisual multi-branch journeys
  • When something failsPer-step status on every run
  • Duplicate protectionPer-contact state, built in
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FAQ

Automations, answered

What teams ask before letting the journeys take over.

What can start an automation?

What can an automation actually do?

How does branching work?

Can a journey pause for days?

Will people ever get the same email twice?

How do I know what ran?

Why not just use a generic automation tool?

Build the journey once. Sleep well after.

Triggers, branches, waits and actions - follow-up that fires the second something happens, and a log that proves it did.

Keep exploring

More of SmartlyQ to explore

Email Marketing

The campaigns and triggered emails your journeys send.

Learn more

CRM & Sales

The contacts, tags and fields your automations act on.

Learn more

Chatbots

Capture the conversations that kick your journeys off.

Learn more