SmartlyQ
A contact signs up, a form comes in, a tag gets added - and a visual multi-branch journey takes over: emails, tags, waits, webhooks and notifications, with every run logged step by step.
Event-driven journeys inside your platform
The follow-up gap
The form worked. The ad worked. Then the follow-up depended on a human remembering - and that's where deals go to die.
A contact who signs up at 11pm expects a reply by 11:01. Manual follow-up means they hear from you tomorrow - or never.
Sticky notes, reminders and 'I'll email them Monday' don't scale. Past a handful of leads, someone always gets missed.
Without per-contact state, the same person gets the same welcome email again. Nothing says 'automated' like a duplicate.
Glue tools fail silently. A step errors, a wait never resumes, and you only find out when a customer asks why nothing arrived.
A visual builder for multi-branch journeys - triggers, conditions, waits and actions - with every run logged as it happens.
every step logged · history kept 30 days
The toolkit
Triggers start it, branches steer it, actions do the work - and the run log proves it all happened.
Contact created, form submitted, tag added, schedules & more.
Split the journey on any condition - each contact takes their path.
Delay steps for hours or days - runs resume by themselves.
Emails, tags, field updates, webhooks & internal notifications.
Per-step status for every run, kept for 30 days.
Journeys remember each contact - nobody gets a step twice.
How it works
Contact created, form submitted, tag added, a schedule and more - any event in your platform can start a journey.
Branch on conditions, add wait steps, then drop in actions: send emails, add or remove tags, update fields, fire webhooks, notify your team.
Every run is logged with per-step status. Long waits resume automatically, and per-contact state makes sure nobody repeats a step.
The smarter way
FAQ
What teams ask before letting the journeys take over.
What can start an automation?
What can an automation actually do?
How does branching work?
Can a journey pause for days?
Will people ever get the same email twice?
How do I know what ran?
Why not just use a generic automation tool?